The following URLs need to be whitelisted before you can use Eko software.
Note: For customers who whitelist IP addresses, we recommend whitelisting these domains as the IP addresses might change.
|
Domain |
Port |
Use |
|
80, 443 |
Saving recording data (only applies to Eko iOS and Android platforms). |
|
|
80, 443 |
Saving recording data (only applies to Eko iOS and Android platforms). |
|
|
443 |
Main Eko website. |
|
|
443 |
Main Eko website (alternate domain). |
|
|
443 |
Eko web application. |
|
|
443 |
Eko web application (alternate domain). |
|
|
443 |
Handles live streaming service. |
|
|
443 |
Handles live streaming service (alternate domain). |
|
|
443 |
Reports crash logs. |
|
|
80, 443 |
Tracks users and gathers metrics to help with debugging. |
|
|
443 |
Customer support website. |
|
|
443 |
Customer support website (alternate domain). |
|
|
443 |
Handles live streaming service (alternate domain). |
The Eko Windows app supports proxies with manual configuration but does not support WAPD (Web Proxy Auto-Discovery Protocol).
If you’re using Eko’s telehealth solution with video, you’ll need to whitelist the ports and URLs listed above.
Eko uses Twilio to support the video platform built into the Eko application. You might also need to consult Twilio’s website to make sure that the corresponding service is appropriately whitelisted.
LBL376 Rev.A
Date of Issue September 6, 2022