Firewall permissions

The following URLs need to be placed on an allow list before you can use Eko software.

Note: For customers who customize allowed IP addresses, we recommend allowing these domains as the IP addresses might change.

Domain

Port

Use

amazonaws.com

80, 443

Saving recording data (only applies to Eko iOS and Android platforms).

amazon.com

80, 443

Saving recording data (only applies to Eko iOS and Android platforms).

http://ekodevices.com

443

Main Eko website.

http://ekohealth.com

443

Main Eko website (alternate domain).

dashboard.ekodevices.com

443

Eko web application.

dashboard.ekohealth.com

443

Eko web application (alternate domain).

live.ekodevices.com

443

Handles live streaming service.

live.ekohealth.com

443

Handles live streaming service (alternate domain).

rink.hockeyapp.net

443

Reports crash logs.

http://api.mixpanel.com

80, 443

Tracks users and gathers metrics to help with debugging.

http://ekodevices.zendesk.com

443

Customer support website.

http://ekohealth.zendesk.com

443

Customer support website (alternate domain).

http://app.ekodevices.com

443

Handles live streaming service (alternate domain).

 

 

Proxy compatibility for Windows app

The Eko Windows app supports proxies with manual configuration but does not support WAPD (Web Proxy Auto-Discovery Protocol).

 

LBL376 Rev.B

Date of Issue December 10, 2024

 
 
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