Eko endpoints network connectivity guide

Who is this for?

✓ Plan: SENSORA™ platform with Structural Murmur Detection

✓ Role: IT Administrator

An endpoint is the device that hosts the Bluetooth connection for the Eko stethoscope. This may include mobile phones, tablets, telemedicine carts, desktop computers, and other Bluetooth-enabled devices. Eko endpoints must be able to communicate over the internet to the Eko cloud to use advanced features like live streaming, recording, and analysis.

When Eko provides the endpoint hardware for a deployment, the customer’s IT stakeholders should be engaged at least one week prior to the planned go-live date to communicate the settings necessary to connect the Eko endpoint to the Eko cloud.

Customer provides or enters

Wi-Fi settings

  • Wireless network name

  • Password

  • Protocol must be WPA2 or later

If network policies require the Eko endpoint to have a static IP address:

  • IP address

  • Subnet mask

  • Router/default gateway

  • DNS server(s)

Eko provides

Ports and URLs to whitelist

The customer’s network must allow the Eko endpoint to access the following ports and URLs:

Domain

Ports

Purpose

amazonaws.com

80, 443

Saving recording data.

amazon.com

80, 443

Saving recording data.

apple.com

TCP: 80, 443, 2197, 5223 UDP: 123, 443

OS and security updates.             

Apple whitelist specifics if apple.com is too broad: https://support.apple.com/en-us/HT210060

ekodevices.com

443

Main Eko website.

ekohealth.com

443

Main Eko website (alternate domain).

dashboard.ekodevices.com

443

Eko web application.

dashboard.ekohealth.com

443

Eko web application (alternate domain).

live.ekodevices.com

443

Live streaming service.

live.ekohealth.com

443

Live streaming service (alternate domain).

app.ekodevices.com

443

Live streaming service (alternate domain).

api.mixpanel.com

80, 443

Tracks users and gathers metrics to help with debugging.

ekohealth.jamfcloud.com

443

Mobile device management.

ekodevices.zendesk.com

443

Customer support website and help documentation

ekohealth.zendesk.com

443

Customer support website and help documentation (alternate domain)

rink.hockeyapp.net

443

Reports crash logs.

LBL:

0001140 Rev.1.0

Date of Issue:

February 16, 2023

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