Note: If you’re an existing Windows app customer/Institution and need to download the app onto a new device, please contact cs@ekohealth.com.
Click on “Download the Eko Windows App” to initiate the download. The latest version will always be listed.
A dialogue box will appear on your screen requesting permission to install the Eko Windows Application. Click on ‘Install’ as seen in Figure 2 below.
During the installation process, users can choose to download the application to their own computer. Windows Administrators can also choose to install for all users within a system.
Users can choose to enable automatic updates during the installation process. When Eko releases updates, they will be downloaded when users subsequently open the Eko Windows Application. If this setting is not selected during the installation process, users will need to update the Eko Windows Application manually by re-downloading it from the Eko website.
Once users select installation scope and update preferences installation can be completed. Clicking Install completes the download and installation process. This may take several seconds. The Eko Windows Application will then be accessible as a desktop shortcut following installation.
LBL375 Rev.A
Date of Issue September 6, 2022